1. How about the installation? We provide installation instructions A. The small product contains all the parts needed for installation. Just follow the instructions and connect them
B. We provide on-site installation service for large products. The product price includes personnel costs, Guests can only provide air tickets and accommodation.
2. What about the after service
A. Two years of after-sales service
B. Provide lifelong technical service
3. Can you provide personalized and customized product
A. Of course, the customer provides the design and requirements. We will make a detailed production plan and confirm with the customer
B. If the customer cannot provide the finished design, they can also provide the preliminary idea of the product or scene they want to do. We provide the reference opinion and the production plan to help the customer achieve the expectation. We can provide customized service in mechanical structure, control mode, special effect, material texture, function. Such as stage props, activity props, performance special effects costumes, parade floats, scene special effects.
4. How long is the duration of the production
A. Regular products, such as dinosaurs, animals, insects, Marine life, have A production cycle of 30 to 60 days, It’s different for depending on the amount
B. Customized products need to consult with the salesman
5. why choose us
A. we have our own production factory and more than 8 years of large project production experience
B. Stable and perfect company platform, strict quality and process management - OA & QCS
C. Own r&d team (control system, mechanic, New material), and provide pre-sales technical support
D. Provide product and scene plane and 3D design services
E. Multilingual service, barrier-free communication
F. 24 hours Response to after-sales service
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